Term and Conditions

Last Updated: [Insert Date]

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is designed for dinghy sailing enthusiasts, competitive racers, and recreational sailors worldwide (with regional shipping limitations). You must be at least 18 years old or have parental consent to make purchases.

1.2 Intellectual Property

All content on sailingonlineshop.com, including product descriptions, images, and logos, is the property of Sailing Equipment Store and protected by international copyright laws. Unauthorized use may violate these laws.

2. Product Information

2.1 Product Descriptions

We specialize in high-performance dinghy sailing equipment including:

• Safety gear (buoyancy aids, helmets, harnesses)
• Technical clothing (wetsuits, spray tops, thermal layers)
• Performance accessories (gloves, socks, hiking shorts)
• Youth sailing equipment

We make every effort to display accurate product colors and specifications, but slight variations may occur.

2.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3. Ordering and Payment

3.1 Order Process

Orders are processed within 1-2 business days (excluding weekends/holidays). You’ll receive an order confirmation email with details.

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store credit card information.

3.3 Pricing

All prices are in USD. International customers may incur additional customs fees, which are the customer’s responsibility.

4. Shipping Policy

4.1 Shipping Options

We offer two shipping methods:

1. Standard Shipping ($12.95): Via DHL/FedEx, 10-15 business days after shipping
2. Free Shipping: For orders over $50 via EMS, 15-25 business days after shipping

4.2 Shipping Restrictions

We cannot ship to certain Asian countries and remote regions. Delivery times are estimates and may vary due to customs processing.

4.3 International Orders

International customers are responsible for all customs duties, taxes, and import fees. These are not included in the product or shipping costs.

5. Returns and Exchanges

5.1 Return Policy

We accept returns within 15 days of delivery for most items if:

• In original condition (unworn, unwashed, with tags attached)
• In original packaging with all accessories
• Accompanied by proof of purchase

5.2 Non-Returnable Items

For safety and hygiene reasons, we cannot accept returns on:

• Dinghy Gloves
• Kids Buoyancy Aids & Lifejackets
• Dinghy Helmets
• Any items showing signs of use or water exposure

5.3 Return Process

1. Email [email protected] within 15 days with your order number and reason for return
2. Wait for return authorization (within 24 hours)
3. Securely repackage items with original tags/packaging
4. Ship to our Indianapolis warehouse using a trackable service

5.4 Refunds

Refunds are processed within 3-5 business days after we receive your return. Original shipping fees are non-refundable except for faulty items.

6. User Responsibilities

6.1 Account Security

If you create an account, you’re responsible for maintaining confidentiality of your login information.

6.2 Accurate Information

You must provide accurate, complete registration and shipping information. Incorrect information may delay or prevent delivery.

6.3 Prohibited Activities

You agree not to:

• Use our website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the website’s operation
• Make fraudulent purchases

7. Liability Limitations

7.1 Product Use

Sailing Equipment Store is not liable for:

• Injuries resulting from improper use of sailing gear
• Damage from normal wear and tear
• Consequences of failing to properly maintain safety equipment

7.2 Website Availability

We strive to maintain 24/7 website availability but are not liable for temporary outages or technical issues beyond our control.

8. Governing Law

These Terms shall be governed by the laws of the State of Indiana, USA. Any disputes shall be resolved in Indianapolis courts.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use after changes constitutes acceptance of the new Terms.

10. Contact Information

For questions about these Terms:

Sailing Equipment Store
1524 Stewart Street
Indianapolis, IN 46254 USA
Email: [email protected]
Phone: +1 (317) 555-7890