Last Updated: [Insert Date]

Welcome to Sailing Equipment Store (“we,” “our,” or “us”). We’re committed to protecting your privacy with the same dedication we apply to crafting quality sailing gear. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sailingonlineshop.com.

1. Information We Collect

We collect information that helps us provide smooth sailing through your shopping experience:

  • Personal Information: When you make a purchase, we collect your name, email address, shipping address, payment information, and phone number (for delivery purposes).
  • Order Details: Information about the dinghy equipment you purchase, including wetsuits, buoyancy aids, technical clothing, and children’s sailing gear.
  • Browsing Information: We collect data about how you interact with our site, including pages visited and products viewed, to improve your experience.
  • Device Information: We may collect information about the device you use to access our site, including IP address, browser type, and operating system.

2. How We Use Your Information

We use your information responsibly to keep your sailing adventures on course:

  • Process and fulfill your orders for dinghy equipment and sailing gear
  • Provide customer support and respond to inquiries
  • Improve our website and product offerings
  • Send order confirmations, shipping notifications, and service-related communications
  • Prevent fraud and enhance security (with the same vigilance we apply to sailing safety)
  • Comply with legal obligations

3. Data Sharing and Disclosure

We treat your data with the same care we’d expect for our own sailing equipment:

  • Service Providers: We share information with trusted third parties who assist with payment processing (like PayPal), shipping, and website operations.
  • Legal Requirements: We may disclose information if required by law or to protect our rights and safety.
  • Business Transfers: In case of a merger or acquisition, customer information may be transferred as part of the business assets.

We never sell your personal information to third parties for marketing purposes.

4. International Data Transfers

As we serve sailors worldwide (except some Asian countries and remote regions), your information may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws.

5. Data Storage and Security

We secure your data with the same standards we apply to our sailing equipment:

  • All transactions are protected by 256-bit SSL encryption (PCI-DSS compliant)
  • We never store complete payment details after transaction completion
  • Regular security audits and monitoring for suspicious activity
  • Access to personal data is restricted to authorized personnel only

6. Your Rights and Choices

You have control over your information, just as you have control at the helm:

  • Access: Request a copy of your personal data we hold
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data, subject to legal requirements
  • Opt-Out: Unsubscribe from marketing communications (though we only send service-related emails)
  • Complaints: Lodge a complaint with a data protection authority

7. Cookies and Tracking Technologies

Our website uses cookies – small data files that help navigate your sailing journey with us:

  • Essential Cookies: Necessary for site functionality and secure checkout
  • Analytics Cookies: Help us understand how sailors use our site to improve it
  • Preference Cookies: Remember your settings for future visits

You can manage cookie preferences through your browser settings, though this may affect site functionality.

8. Children’s Privacy

While we sell kids’ sailing gear, our website is not directed at children under 13. We don’t knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this policy occasionally, just as we update our sailing gear offerings. We’ll notify you of significant changes by posting the new policy on our site with an updated date.

10. Contact Us

For any privacy-related questions or to exercise your rights, please contact our crew:

Email: [email protected]

Address: 1524 Stewart Street, Indianapolis, US 46254

We aim to respond within 2-4 hours during business hours (EST).

Fair winds and following seas,
The Sailing Equipment Store Crew