At Sailing Equipment Store, we understand that when you order sailing gear, you’re not just buying products – you’re preparing for adventures on the water. That’s why we’ve crafted a delivery service that’s as reliable as your favorite dinghy harness, getting your equipment to you efficiently no matter where your home port might be.
Our Shipping Options
Standard Shipping: Fast & Trackable
For sailors who want their gear quickly and with full visibility:
- Carriers: DHL or FedEx
- Delivery Time: 10-15 days after dispatch
- Cost: $12.95 flat rate
- Tracking: Full end-to-end package tracking
Perfect for when you need that new wetsuit before the weekend regatta or replacement gloves for upcoming training.
Free Shipping: Budget-Friendly Delivery
For orders over $50, we offer completely free shipping:
- Carrier: EMS
- Delivery Time: 15-25 days after dispatch
- Cost: Free for qualifying orders
- Best for: Non-urgent orders and bulk purchases
Ideal when stocking up on seasonal gear or outfitting the whole crew with matching buoyancy aids.
Processing Time: 1-2 Business Days
All orders are carefully packed by our sailing-savvy crew within 1-2 business days. We inspect every harness, glove, and thermal layer to ensure it meets our strict quality standards before it leaves our Indianapolis headquarters.
Global Reach With Some Limitations
We proudly ship worldwide to fellow sailing enthusiasts, with the exception of some Asian countries and remote regions where delivery networks are limited. If you’re unsure whether we deliver to your location, our crew is always happy to check – just email us at [email protected].
Tracking Your Order
Once your order ships, you’ll receive a confirmation email with tracking information. Watch your sailing gear make its journey from our store to your door – just like tracking a vessel on AIS!
Our Delivery Promise
“We treat every package with the same care we’d give our own sailing gear. If your order doesn’t arrive in perfect condition, we’ll make it right – because we know your adventures depend on reliable equipment.”
Returns & Exchanges
Not quite the right fit? We offer hassle-free returns within 15 days of receipt. Whether it’s kids’ hiking shorts that don’t fit your young sailor or a spray top that doesn’t match your expectations, we’ll help you exchange it or issue a refund.
Note: Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.
Payment Options
We accept all major credit cards (Visa, MasterCard, JCB) and PayPal for your convenience. Your payment security is our top priority, with encrypted transactions on every order.
Questions About Delivery?
Our team of experienced sailors is standing by to help with any delivery questions. Contact us at [email protected] or visit our website for more information.
Fair winds and following seas – we look forward to delivering your next sailing adventure!
